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Are you looking to launch your Insurance Self-Network Platform (ISNP)? Enterslice ensures end-to-end ISNP certification support with seamless documentation, audit readiness, and complete platform compliance as per IRDAI guidelines. We are leading the insurance industry with a 75% market share, best in the trade.
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Are you an insurance company or broker looking for a platform to sell insurance policies online through your own e-commerce portal? If yes, you must obtain an ISNP Certification from the IRDAI (Insurance Regulatory and Development Authority of India). Both insurers and insurance intermediaries, such as brokers and corporate agents, are eligible to set up an ISNP.
The Insurance Self Network Platform (ISNP) is an e-commerce framework introduced by IRDAI to strengthen and streamline digital insurance services. Its key objective is to expand digital insurance adoption and boost financial inclusion across India.
Unlike traditional insurance distribution models, ISNP enables businesses to manage customer onboarding, policy issuance, policy information, and even claims handling directly through an online platform. This significantly simplifies operations, improves customer experience, and reduces transaction costs.
To operate as an ISNP, companies must comply with IRDAI’s regulatory requirements and obtain ISNP certification online. Book a 1:1 virtual meeting with our IRDAI experts and save your effort and time in securing ISNP certification online.
GWP to Reach Rs 25 Lakh Crore by 2030
Insurance Penetration to Reach 5% of GDP
Focus on Financial Inclusion
Increased Consumer Demand for Digital Services
Cyber Insurance to Emerge as a Product
AI Claim Automation is the Future
Connect with Enterslice for effortlessly obtaining ISNP certification and enjoy a secure digital insurance experience. Establish your position in India’s evolving insurance ecosystem with IRDAI-approved ISNP certification.
The ISNP certification online allows the insurance sectors to develop and obtain various goals and objectives as mention below:
Through ISNP certification, the insurance services can reach to wider audience to even places which are not accessible in traditional method. It uses a digital tool or a platform that allow customers to compare and buy insurance policies through a online as fast as possible.
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The ISNP also remove the burden of maintaining policies in paper since its aim is to ease the insurance distribution process, lower paperwork and overall improve the management of the insurance policies, also facilitating faster service.
By facilitating an online platform for insurance services, ISNP certification online promotes and encourages financial inclusion, thus enabling more people to participate in the insurance services.
ISNP certification makes it mandatory for both insurance companies and brokers to fulfil the legal standards as per the IRDAI, thus ensuring open and responsible operations.
The ISNP platform supports the development of new insurance goods suited to consumer needs, ensuring consumer satisfaction and involvement.
While IRDAI ensure that ISNP digital platforms are strongly protected, ensuring customers' data is safe and secure, so that digital transactions are trusted among the customers.
The list of services offered by the ISNP certification holders is as follows:
Unlike the traditional method of lengthy paperwork, ISNP release the insurance policy papers quickly, including certificates of insurance and proposal forms.
The ISNP digital platform also schedules the medical checkups and files medical records that are needed for screening and claims handling.
The ISNP platform also allows for recommendations, changes in the policy terms and conditions and updates to personal information such as name and address.
ISNP also handles the collection of the renewal fees and ensures quick transfer to insurers, overall simplifying the payment process.
ISNP also improves the process of insurance claim management, allowing clients to track the status of their respective claims and receive the claim amount quickly.
The ISNP websites also offer specialized help for pre-sale questions and post-sale services, overall improving customer happiness.
The eligibility conditions for ISNP certification online are as mentioned below:
The applicant must be an incorporated company or a Limited Liability Partnership (LLP).
The business entity must appoint a Principal Officer.
The applicant must comply with all the guidelines prescribed under Form ISNP-1.
The applicant must demonstrate that the proposed e-commerce platform can automate processes effectively and ensure data privacy and protection at all times.
The net worth for a single branch is Rs 5 lakh. Moreover, the net worth for multiple branches is Rs 10 lakh.
The applicant must have a fully functional web or mobile-based platform capable of selling and servicing insurance policies across both life and non-life insurers.
If the applicant is an insurer, they may onboard only insurance intermediaries on their ISNP.
If the applicant is an insurance intermediary, they may onboard only insurers, not other intermediaries or agents.
Onboarding any unregistered insurer or insurance intermediary may result in the cancellation of permission by the authority.
The step-by-step process to apply for ISNP certification online for any insurer or intermediary intending to obtain an insurance e-commerce business in India is as follows:
The applicant must apply to IRDAI by submitting Form ISNP-1 to obtain prior permission for conducting insurance e-commerce activities in India.
The applicant is required to submit all necessary documents along with the non-refundable application fee of ten thousand as prescribed under the regulations.
The authority reviews and analyses the application, verifying compliance with ISNP guidelines and checking the completeness of details and documents submitted.
IRDAI may reject the application if it is incomplete, incorrect, or does not comply with the ISNP registration requirements or regulatory guidelines.
If the authority is satisfied with the application and compliance status, it grants approval to the applicant, subject to adherence to all relevant ISNP regulations and conditions.
The list of documents required for obtaining ISNP certification is as follows:
Certificate of Incorporation
Memorandum of Association (MOA) and Articles of Association (AOA)
Details of Directors and Shareholders
Business Description Document outlining the nature and scope of your proposed ISNP operations
Details of Key Management Personnel
Information on Security Measures implemented to prevent unauthorized access
Disaster Recovery Procedure detailing how data and operations will be restored during system failures
Details of Encryption Standards used to protect customer data
Information on the Management Information System (MIS) that supports online insurance operations
Source Code of the E-commerce Portal
CERT-In Certification for the e-commerce platform
From paperwork to platform audit, we make ISNP Certification effortless.
To promote the growth of the insurance sector in India and reduce the overall cost of issuing and servicing insurance policies, the Insurance Regulatory and Development Authority of India (IRDAI) encourages the use of e-commerce within the insurance ecosystem. ISNP certification in India is required for brokers, insurance companies, and intermediaries. According to a report by Google India, more customers are now inclined to purchase and renew insurance policies online.
In line with this shift, insurers, insurance brokers, and corporate agents are allowed to sell and service insurance products through digital platforms provided they obtain permission from IRDAI in the form of ISNP Certification.
E-commerce serves as an efficient channel to boost insurance penetration, enhance customer convenience, and support financial inclusion by offering insurance solutions in a cost-effective and accessible manner.
The ISNP audit checklist covers various aspects of the ISNPs digital platform operations. Some of the important key compliance to be followed by ISPN certification holders are as follows:
According to the IRDAI, ISNPS must conduct e-KYC verifications of every customer or policyholder coming on board. This KYC verification should be done through an Aadhaar-based authentication or government-recognised documents.
ISNP must issue the policies in the form of a digital copy, like a PDF, to the concerned insurance policyholders. Further, it is a must for the ISNP to send the policies to an e-insurance account (eIA) within 15 days from the date of issuance.
The customers' data and information must be securely protected to prevent potential breaches. Therefore, undertaking regular vulnerability assessments and audits of how customer data is addressed and managed is essential. It is one of the key compliances under the ISNP audit checklist.
ISNP must ensure that the account cannot be created unless the user has a valid email ID or phone number. While all OTPs and updates must be shared only with registered contact details.
All the documents related to transactions and account creations must be maintained systematically, and the past audit records should be kept in a dedicated record for future reference.
Entities with ISNP certification, whether insurers or insurance intermediaries, must ensure ongoing compliance with the following IRDAI-mandated obligations:
With over a decade of expertise in insurance compliance and regulatory advisory, Enterslice is a trusted partner for obtaining ISNP Certification in India. We provide complete legal, technical, and documentation support to ensure your platform meets all IRDAI requirements. Here’s why businesses choose us:
The validity of an Insurance Self Network Platform (ISNP) certification is directly linked to the status of the entity’s registration. For insurance intermediaries, the ISNP license remains valid only as long as their Certificate of Registration is in force. However, for insurers, the ISNP approval remains valid unless it is specifically revoked or cancelled by the Authority.
EIA, which stands for e-Insurance Account, is a secure digital account that stores all insurance policy-related documents, such as policyholder details, in an electronic form. As per the ISNP regulatory framework, customers must have an active eIA before initiating any transactions on the platform. Further, the IRDAI has authorized four Insurance Repositories, i.e., Insurance Account. According to the regulatory guidelines, every insurer or ISNP registered intermediary, like brokers, corporate agents and web aggregators, must facilitate the creation of eIA for the customer within 15 days of issuing the policy.
An Insurance Self Network Platform (ISNP) is an electronic platform that an insurer or insurance intermediary can set up with prior approval from the Insurance Regulatory and Development Authority of India (IRDAI). This platform allows them to sell, distribute, and service insurance products online in a secure and regulated manner.
ISNP can be set up by any insurer or insurance intermediary, such as Brokers, Corporate agents and web aggregators.
No, you do not need to pass any exam to set up ISNP, though you need to have a Web or Mobile platform to sell and service insurance policies across life and non-life insurance companies.
No, you cannot set up ISNP, while you need to use the existing platform of the respective insurance company.
Your application for ISNP certification is pre-approved as long as, per your declaration of your readiness, however, a period of 60 days is given to get certified on the platform.
The list of services that can be offered on ISNP is as follows:
Yes, you must facilitate the opening of the eIA for the customers within 15 days of issuing the policy at the customer's willingness.
The applicant cannot conduct a business that is detrimental to policyholders, and it should not manipulate insurance business for profits. It should not accept redirected traffic from those websites that do not fall under the insurance domain.
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