Understanding Third Party Administrator License

Thinking about offering seamless claims support in the insurance sector? Want to know how to apply for a TPA License online and become a trusted link between insurers and policyholders? A Third Party Administrator License in India empowers a company to operate as an IRDAI authorized service provider, managing claim processing, policy servicing, customer coordination, and backend support for insurance organizations.

By securing a TPA License with Enterslice, companies position themselves as a vital support system in India’s growing health insurance ecosystem, ensuring transparency, accuracy, and a smooth claim experience. The Third Party Administrator (TPA) licensing is governed by specific regulations, primarily the Insurance Regulatory and Development Authority of India (IRDAI) (Third Party Administrators- Health Services) Regulations, 2016.

Apply for your TPA License online and explore opportunities in insurance administration, enhancing service delivery, customer engagement, and operational excellence across India.

Indian Insurance TPA Market ($9.29 Billion by 2030)

CAGR Growth of About 5.6% (Anticipated)

Cost-effective Claim Processing in India

Health Insurance Boom due to Increasing Chronic Diseases

Insurance for All by 2047 Vision

Regulatory Body- IRDAI

Get Your IRDA Third Party Administrator License with Enterslice

Become an IRDAI-approved TPA and legally manage health insurance claims and services with ease. Secure your third party administrator license with Enterslice.

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What are the Functions of a Third Party Administrator License?

A Third Party Administrator license holder acts as a bridge between the insurance company and the policyholder. Its primary responsibility is to safeguard the interests of both parties while ensuring a smooth insurance claim process. Some of the key functions of a TPA include:

Issuing Policy Documents & ID Cards

Issuing Policy Documents & ID Cards

TPAs provide ID cards and related documents that policyholders must present at the hospital to avail cashless hospitalization benefits.

Coordinating with Network Hospitals

Coordinating with Network Hospitals

TPAs maintain agreements with specific hospitals. When the policyholder wishes to access treatment at a network hospital, the TPA must be informed in advance. However, policyholders may still receive treatment in non-network hospitals, based on the policy terms.

Providing Authorization Letters

Providing Authorization Letters

Before treatment begins, the TPA issues an authorization letter to the hospital confirming coverage and approval for cashless services.

Processing and Transmitting Claims

Processing and Transmitting Claims

After hospitalization, the TPA collects all necessary documents, such as hospital bills and medical reports and sends them to the insurance company for claim evaluation and settlement.

Why is a Third Party Administrator License Required?

The third party administrator license is required for the following reasons:

Policyholder Protection

It ensures that the interests of the policyholders are prioritized.

Service Efficiency

Third Party Administrator License guarantees efficient insurance processing and management of claims.

Data Security

It provides a framework for protecting policyholder information.

Regulatory Compliance

It upholds a standard of diligence and governance in the insurance sector.

How to get a TPA License in India?

The step-by-step process to get a TPA license in India is as mentioned below:

Submission of Application

The applicant must submit the application for the grant of a Third Party Administrator License along with all mandatory supporting documents through the prescribed mode to IRDAI.

Payment of Processing Fee

A non-refundable processing fee of Rs. 1,00,000/- plus applicable GST must be submitted along with the application via a crossed Demand Draft (DD) payable to Insurance Regulatory and Development Authority of India, Hyderabad.

Review and Request for Additional Information

IRDAI may request further documents or information before processing the application. The applicant must provide the requested details within the specified timeline set by the authority.

Restriction on Change of Business Structure

During the application evaluation period, the applicant cannot change the nature or structure of the business without obtaining prior approval from IRDAI. Any changes must be immediately notified to the authority.

Grant of Certificate of Registration

Once the eligibility criteria are satisfied, IRDAI grants the Certificate of Registration. The applicant is required to pay Rs. 30,000/- plus applicable GST as the registration fee.

Commencement of Business and Display of Certificate

The TPA company can commence operations within 12 months from the date of issuance of the certificate. The certificate should be displayed publicly with details such as registration number, validity period, and registered & corporate office address.

What are the Documents Required for a Third Party Administrator License?

The list of documents required for a third party administrator license is as follows:

Form TPA -1

Certificate of Registration of the Company or LLP as issued by the ROC

MOA and AOA of the Company or the LLP Agreement

Copy of PAN Card of the Company

Profile of the Directors/Partners of the Company or LLP

Profile of the Principal Officers along with the educational qualification certificates

Brief preview of the contents of the website proposed for the license

Details of the CEO, CAO and CMO

Documents of the Medical officers

Details about the hosting place of the website

Details about the responsible persons for the website’ content

Net worth certificate and shareholding pattern of the company as certified by the Chartered Accountant

Audited financials for the last three years in case of an existing company or as of the latest date in case of a new company

Details of the IT infrastructure available with the applicant

Form for Intimation of appointment or change in Director, Chief Executive Officer, Chief Administrative Officer, or Chief Medical Officer.

Third Party Administrator License Renewal in India

The third party administrator license renewal in India is as follows:

  • The application for renewing a Third Party Administrator License must be submitted to the concerned authority.
  • Renewal cannot be applied earlier than 180 days and not later than 30 days before the existing Certificate of Registration expires.
  • A non-refundable fee of โ‚น15,000 plus applicable GST must accompany the renewal application.
  • If the application is filed after the prescribed period but before the license expires, a penalty of โ‚น100 is applicable.
  • If the application is submitted after expiry and the applicant proves the delay was due to reasons beyond their control, the authority may accept the application with a penalty of โ‚น750.
  • Upon fulfilling the required criteria, the Third Party Administrator License is renewed for an additional period of three years.
 

Worried about hurdles in the path of getting a third party administrator license?

Executive Training Requirements for TPA Registration Online

The executive training requirements for TPA registration online are as follows:

  • The Third Party Administrator must appoint a CEO (Chief Executive Officer), CAO (Chief Administrative Officer), or CMO (Chief Medical Officer) who possesses the required educational qualifications and necessary training as prescribed by the authority.
  • The appointed executives must take responsibility for managing the overall functions of the Third Party Administrator.
  • The appointment of TPA executives and the Board of Directors (BOD) must comply with the authority’s requirements, and such appointments must be reported to the authority within 30 days.
  • The CEO, CAO, or CMO must not have any disqualifications under any prevailing law.
  • The CEO or CAO must have a recognized Bachelor’s Degree, complete the required Associate Examination or its equivalent, and meet the minimum training requirements set by the authority.

What are the Services Rendered by Third Party Administrator License Holders?

The list of services rendered by third party administrator license holders is as follows:

Claims servicing

Managing claims for policyholders through cashless treatment, reimbursement settlements, or both.

Hospitalization and injury-related claims

Handling claims related to hospital cover, including personal accident and travel-related injuries.

Pre-medical examinations

Conducting required medical tests and examinations for insurance claims.

Foreign travel medical expenses

Providing services for coverage of medical expenses incurred during travel abroad.

Health services for foreign travel policies

Managing health claims for policyholders travelling to India under foreign insurance policies, strictly as per the regulations for foreign insurance and non-insurance claims.

Multiple TPAs engagement

A health insurer is permitted to appoint more than one TPA to offer health services to its policyholders.

What are the Requirements for Registering TPA License?

The list of requirements for registering TPA license is as follows:

  • The applicant must be a registered entity, either as a company or LLP, according to the Companies Act of 2013.
  • The name must include “Insurance TPA” in order to reflect the services offered.
  • The TPA must only engage in health insurance administration.
  • The applicant for TPA must maintain a minimum paid-up share capital of Rs. 4 crores and a working capital of Rs. 1 crore.
  • Foreign investment is allowed subject to specific guidelines.
  • At least one director must hold an MBBS degree and be registered with the Medical Council of India.
  • Directors must not be disqualified under the existing laws.
  • The TPA should have sufficient office space and trained staff.
  • The TPA should collaborate with hospitals that have the necessary infrastructure.

Apply Online for TPA license with Us- 100% Compliant

At Enterslice, we will help you apply online for TPA license and get IRDA approval. No trial and error, expert-led process.

  • 100% Digital Process, PAN-India Support
  • Ideal for HealthTech & Insurance Startups

Why Trust Enterslice for Third Party Administrator License?

With years of expertise in insurance regulatory compliance, Enterslice offers comprehensive support in securing approvals and maintaining ongoing compliance for TPAs in India. Our team ensures a seamless, error-free, and timely TPA license process from application to post-approval services. From getting an insurance repository registration to obtaining a corporate agency license, we leave no stone unturned in helping business owners in the insurance industry.

Here’s why Enterslice should be your trusted partner for obtaining a Third Party Administrator License:

  • End-to-end assistance in preparing and filing the TPA License application
  • Expert support in securing approval from the regulatory authority
  • Dedicated monitoring and follow-up on application progress
  • Assistance from experienced compliance professionals and industry experts
  • Ensures systematic documentation and adherence to IRDAI requirements
  • Time-saving and cost-effective services tailored for your business
  • Post-license compliance, including renewals and regulatory obligations
  • Transparent pricing with no hidden charges
  • 24×7 client support for all your queries
  • Complete guidance for managing TPA operations as per industry standards

Frequently Asked Questions on TPA Registration Online

A network hospital has a formal agreement with a Third Party Administrator (TPA) to provide cashless treatment to policyholders. On the other hand, a non-network hospital does not have any such tie-up, and policyholders must pay bills upfront and seek reimbursement later.

A TPA is appointed by an insurer. The TPA acts as the first point of contact for policyholders, assisting them with hospital bills, approvals, and other medical expense claims.

A TPA license in India allows the administrator to handle sensitive policyholder information such as age, address, and policy details. It builds trust with policyholders and ensures that grievances are regulated and monitored by the Insurance Regulatory and Development Authority of India (IRDAI).

The difference between an Insurance Broker, Web Aggregator, and Third Party Administrator is as follows:

  • Insurance Broker: Connects prospective customers with insurance companies.
  • Web Aggregator: Provides online insurance-related information from different companies.
  • Third Party Administrator (TPA): Acts on behalf of health insurance companies to manage claims and customer services.

Cashless access means the policyholder does not need to pay hospital bills upfront. This facility is only available at network hospitals that are partnered with the TPA.

The following information must be provided at the time of claim intimation:

  • Policy Number
  • Name of the Policyholder
  • Nature of injury/illness
  • Admission Number

No, pre-existing diseases are not covered under the TPA policy. A claim related to such a disease would only be considered after the disease is recorded and occurs during the policy period.

A Third Party Administrator License is required for the following reasons.

  • To act in the best interests of the policyholders.
  • To provide efficient services to policyholders.
  • Being licensed by the IRDAI would ensure that information related to policyholders is secure.
  • Licensing helps improve standards of diligence and governance related to insurance intermediaries.

The Third Party Administrator (TPA) License is regulated by the Insurance Regulatory and Development Authority of India (IRDAI). The licensing framework is governed under the Insurance Act, 1938, and the Insurance Regulatory and Development Authority Act, 1999. In addition, the operations and responsibilities of TPAs are primarily regulated under the IRDAI (Third Party Administrators Health Services) Regulations, 2016.

A TPA cannot make payments for claims, reject claims, handle service claims other than those related to health insurance, or solicit insurance business directly or indirectly.

A validity for the TPA registration online certificate is granted to the third-party administrator and will be valid for three years. Further, the validity is subject to revocation by the authority or the applicant.

TPA issues Identity Card, authorize treatments, processes claims, and maintains agreements with hospitals.

A TPA must maintain a minimum paid-up capital of Rs. 4 crores and working capital of Rs. 1 Crore.

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