An Overview of NBFC Debt Recovery Advisory

Are you an NBFC struggling to recover outstanding debts or facing challenges with Non-Performing Assets (NPAs)? Enterslice provides end-to-end NBFC Debt Recovery Advisory services to help Non-Banking Financial Companies recover dues efficiently and lawfully.

Enterslice provides expert NBFC Debt Recovery Advisory services to help Non-Banking Financial Companies recover dues under the SARFAESI Act and RBI guidelines. With 10+ years of experience, we offer complete legal assistance, compliance management, and alternate recovery mechanisms to minimize NPAs and ensure lawful recovery of secured assets.

In India, NBFCs often face challenges in debt recovery since the Securitisation and Reconstruction of Financial Assets and Enforcement of Securities Interest (SARFAESI) Act, 2002, primarily benefits banks and financial institutions.

The SARFAESI Act empowers them to recover long-term assets, take possession of secured assets, and reduce NPAs. However, most NBFCs remain outside its ambit, making the recovery process complex and time-consuming.

Although the Reserve Bank of India (RBI) has introduced stricter NPA norms, there are still no defined guidelines or mechanisms that allow NBFCs to act directly against defaulters. A working group under the RBI has recommended extending the SARFAESI Act to include NBFCs, specifically:

NBFCs registered with the RBI having an asset size of ≥ ₹100 crore.

NBFCs notified by the Central Government in consultation with the RBI.

Loan amount eligible for recovery: ₹20 lakh or above

Enterslice Offers Best NBFC Debt Recovery Services

Don't let overdue debts disrupt your financial flow. Our expert NBFC debt recovery services are designed to secure your assets and restore your capital with precision and professionalism.

At Enterslice, we blend assertive recovery tactics with strict regulatory compliance, ensuring your finances are recovered and your reputation remains protected.

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Debt Recovery for NBFC: Applicability of SARFAESI Act

The list of important points to consider before debt recovery for NBFC under the SARFAESI Act, are mentioned below-

  • The SARFAESI Act, 2002 applies to NBFCs that meet the prescribed eligibility limits.
  • Earlier, NBFCs with an asset size of ₹500 crore or a loan size of ₹1 crore were eligible for debt recovery under the Act.
  • The revised eligibility limit has been reduced to ₹100 crore of asset size and ₹20 lakh of loan size.
  • This amendment has widened the scope, allowing more NBFCs to recover debts under the SARFAESI Act.
  • In certain situations, the notice period for debt recovery action may be waived.
  • NBFCs can take possession of a borrower’s property, vehicle, or asset after following the due legal process.
  • Before selling or auctioning the property, NBFCs must provide a final opportunity to the borrower for repayment.
  • If the borrower repays within the given time, the repossessed asset may be returned.
  • In case of continued default, the NBFC can proceed with the sale or auction of the property or asset to recover dues.

NBFC Debt Recovery Advisory under SARFAESI Act - Eligibility

The eligibility criteria for NBFC debt recovery advisory under SARFAESI Act are as follows:

  • The eligibility limit under the SARFAESI Act for NBFCs has been reduced, allowing them to enforce security interests for smaller loans.
  • This change enhances NBFCs’ ability to recover smaller loans and strengthens their financial health by addressing inadequately performing assets of lower value.
  • Under the SARFAESI Act, lenders can auction properties of defaulters to recover dues.
  • These rights remain available even if recovery proceedings have already been initiated through other methods.
  • Over 80% of cases in the NBFC sector involve loans below ₹50 lakh, leading experts to suggest a lower threshold (e.g., ₹5 lakh) could be more beneficial. Therefore, the threshold has been reduced to ₹20 lakh.
  • According to CRISIL, the reduction in eligibility limits is a positive move, potentially bringing an additional 12–15% of NBFC loans against property valued around ₹1 lakh crore (as of March 2019), under the scope of the SARFAESI Act.

Framework for NBFC Debt Recovery Advisory

Some of the important points that are to be taken into consideration while framing the recovery policy for NBFC debt recovery advisory are as follows:

  • Establish a Board-approved Recovery Policy focused on customer interests and full regulatory compliance.
  • Implement a clear grievance redressal mechanism with defined timelines for dispute resolution.
  • Escalate complex disputes involving third parties to a senior management level for resolution.
  • Strictly adhere to the Fair Practices Code, prohibiting harassment and unethical recovery tactics.
  • Conduct periodic Board-level reviews of Fair Practices Code compliance and grievance system effectiveness.
  • Define precise procedures for handling post-dated cheques and missed payment dates.
  • Pursue legal recourse under the Negotiable Instruments Act for dishonoured cheques.
  • Include a legally enforceable repossession clause in all secured loan agreements.
  • Ensure transparency by clearly communicating payment dates, interest rates, and penalty charges.
  • Offer loan restructuring to borrowers facing genuine hardship before an account becomes an NPA.
  • Regularly analyze the credit appraisal and collection processes for weaknesses impacting recovery.

NBFC Debt Recovery Advisory- Alternate Recovery Mechanism

For Non-Banking Financial Companies (NBFCs) to ensure operational resilience and financial stability, the implementation of a Board-approved Recovery Policy is paramount. This policy must explicitly outline a structured Alternate Recovery Mechanism to handle accounts that deviate from standard repayment schedules.

The core objective of this Alternate Recovery mechanism in NBFC debt recovery advisory is to facilitate the efficient recovery of dues in the event of non-payment, while steadfastly upholding the principles of fairness and transparency. This is especially critical during the repossession, valuation, and realization of secured assets. All recovery actions, including those under the alternate mechanism, must be conducted within a strict legal and regulatory framework to protect the interests of both the NBFC and its customers.

A well-defined Alternate Recovery Mechanism serves as a critical tool for minimizing non-performing assets (NPAs) and preserving the long-term health of the institution.

NBFC Debt Recovery Advisory

RBI Guidelines to Consider: NBFC Debt Recovery Services

Some of the important RBI guidelines that one should consider while availing NBFC debt recovery services:

  • Each NBFC must have a system to identify borrowers who are facing difficulties with repayment.
  • The NBFC must engage with these borrowers and provide them with guidance on available options.
  • Loan recovery must take place at a location mutually agreed upon by the borrower and the NBFC.
  • Recovery agents are allowed to visit the borrower's residence or workplace only if the borrower misses two or more scheduled meetings.
  • The use of abusive or threatening language by recovery agents is strictly prohibited.
  • Persistently calling the borrower before or after working hours is not allowed.
  • Harassing the borrower's relatives, family, friends, or colleagues is forbidden.
  • Publishing the borrower's name or personal details publicly is deemed a harsh practice.
  • Using violence or threats against the borrower, their family, or their property is prohibited.
  • Misleading the borrower about the total debt or the consequences of non-repayment is not allowed.
  • Every NBFC must have a dedicated mechanism for resolving recovery-related complaints.
  • The details of this grievance redressal process must be provided to the borrower at the time of loan disbursal.

Debt Recovery Advisory for NBFC – Agent Engagement

Here, the points mentioned below are points to consider while engaging a recovery agent under debt recovery advisory for NBFC:

  • Recovery Agents are defined as external agencies and their employees engaged by an NBFC for debt collection.
  • NBFCs must conduct thorough due diligence on all recovery agencies and their personnel.
  • NBFCs must ensure that recovery agents perform police verification for their employees.
  • NBFCs must provide recovery agent details to the borrower at the start of the recovery process.
  • NBFCs must notify the borrower immediately if the recovery agency is changed.
  • All recovery agents must always carry a valid ID card, an authorization letter, and a copy of the recovery notice.
  • A new agent from a replacement agency must also carry the ID card, authorization letter, and notice.
  • NBFCs must publish and maintain an updated list of all engaged recovery agencies on their official website.
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Why Trust Enterslice for NBFC Debt Recovery Advisory Services?

With 10+ years of expertise in financial regulations and debt resolution frameworks, Enterslice provides comprehensive NBFC Debt Recovery Advisory services that ensure compliance with SARFAESI, IBC, and RBI guidelines while maximizing recovery efficiency.

Our tailored NBFC Debt Recovery Services are designed to address the unique challenges faced by Non-Banking Financial Companies in recovering stressed assets and NPAs.

Here's why leading NBFCs trust Enterslice for Debt Recovery Advisory for NBFC:

  • Expert Evaluation of Recovery Potential and Legal Avenues
  • 99% Success Rate in Resolving NPA Accounts
  • Expedited Legal Proceedings under SARFAESI, IBC, and DRT
  • End-to-End Management of Recovery Processes
  • Strategic Assistance in Asset Attachment and Possession
  • Direct Access to In-house Legal and Recovery Specialists
  • Complete Compliance with RBI's Evolving Regulations
  • Comprehensive Post-Recovery Documentation Support
  • Transparent, Results-Oriented Pricing Model
  • Round-the-Clock Support for Critical Recovery Needs
  • Expert Guidance on Settlement and Restructuring Options
  • Pan-India Coverage for Recovery Operations
  • Enhanced Financial Stability and Regulatory Compliance

FAQs on NBFC Debt Recovery Advisory Services

Yes, NBFC is eligible to approach the Debt Recovery Tribunal under the SARFAESI Act.

Under the SARFAESI Act, 2002, the amount of debt is defined as any liability claimed by a secured creditor from any person or individual, which is legally recoverable on the date of the application. This amount of debt includes:

  • Principal amount of the debt
  • Applicable interest
  • Penalties
  • Other costs or charges paid by the borrower as agreed in the agreement

The SARFAESI Act does not apply to the following types of loans:

  • Loan accounts where the amount in default is less than 20% of the principal and accumulated interest.
  • Money or security obligations governed under the Indian Contract Act or the Sale of Goods Act, 1930.
  • Any rights of an unpaid seller as provided under Section 47 of the Sale of Goods Act, 1930.

No, not all NBFCs are mandatorily required to file particulars of creation, modification, or satisfaction of any security interest with the Central Registry of Securitisation Asset Reconstruction and Security Interest (CERSAI). As per Section 26B of the SARFAESI Act, 2002, only certain authorities are obliged to file such particulars. Secured creditors, including eligible NBFCs, are not compulsorily required to file particulars of the creation of a security interest with CERSAI under the SARFAESI Act. This includes:

  • Authorities or officers of the Central Government
  • Authorities or officers of any State Government
  • Local authorities responsible for recovering taxes or other government dues

A loan is considered a secured loan under RBI prudential norms for NBFCs only if it is backed by tangible property, such as a mortgage on immovable property or any other tangible asset, while loans backed by unsecured receivables are not treated as secured.

The alternative recovery mechanism is the establishment of a fair practices code, periodic reviews, and debt restructuring by providing flexible repayment options for borrowers facing genuine difficulties in compliance with Board-approved restructuring policies.

The consequences of business loan default are a lower credit score, an increased rate of interest, foreclosure or legal action.

The list of things to keep in mind to avoid missing loan repayment is to use remainders or autopay, set aside funds for loan repayment, wrap up, etc.

Yes, an NBFC can take legal action against a loan defaulter by initiating a civil suit for secured loans above a certain threshold limit or by provisions under the SARFAESI Act to seize and sell collateral without court intervention.

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