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The biggest reason why FSSAI has mandated the possession of the food license for every food delivery business is for safety & hygiene purpose. Many studies have suggested that most of the people in India suffer because of unhealthy and unhygienic food.
Therefore, considering the public health and quality of food offered to them, the Ministry of Health and Family Affairs has set specific guidelines for every food business operator (FBO).
However, in this piece of content, our main target would be to cover the guidelines for food delivery businesses in India, set by the FSSAI. Let’s discover several aspects related to food delivery businesses and find out its scope in India.
According to Statista[1], online food delivery business in India has got a boom in recent times. Here are some stats on how these businesses are performing in the market:
Source: Statista
From the above figures, it is quite apparent that the food delivery business in India is performing quite well. Furthermore, in the future, it could be one of the market’s most significant food segments worldwide.
Typically, the food delivery business is the one which renders services for direct consumption, such as prepared food and meals ordered online.
There are basically two types of food delivery segments. They are:
Restaurant-to-Consumer: It is the one where meals are delivered directly by the restaurants to the consumers. In such segments, the order is made either directly through a restaurant’s web portal such as Domino’s, Mc. Donald’s, etc. Or the order may be made through platforms such as Swiggy, Zomato, Food Panda, Uber Eats, etc.
Platform-to-Consumer:It’s a kind of delivery market segment which delivers online food to customers from the partner restaurants. Such restaurants may not compulsorily have their own food delivery platform. Therefore, platforms such as Swiggy, etc. manage the process of food delivery.
A study conducted in 2016 by the World Health Organization (WHO) estimated that India loses 27,316 ‘healthy year’ per 1 lakh population per annum to disability and illness. This fraction is 80% more than that of China.
Hence, it became an alarming situation for the nation and its people. Therefore, the Government of India and the FSSAI came up with specific guidelines and set up some standards for every FBO in India.
As a result, every FBO needs food license for commencing a food business. Apart from these, there are several other challenges that are arising in unpredictable ways due to which holding an FSSAI license is made mandatory. Those challenges are:
As we have discussed above, FSSAI has set some standards for every food business in India; and food delivery businesses are no exception. Guidelines set for businesses delivering food are as follows:
Observing the bad public health and keeping the consumer’s safety into consideration, the FSSAI has come up with the new guidelines. These standards aren’t made for both food listing websites as well as the packed food delivery website or apps.
New guidelines as per the FSSAI are as follows:
According to Section 48 of the FSS Act, if the FBO doesn’t comply with the above-stated guidelines, then they would have to pay grim penalties for the same. The penalties are as follows:
From the above discussion, it’s quite evident that whether you’re a food delivery business or any FBO, food license is mandatory for everybody. Besides, there are several other guidelines laid by the FSSAI which is obligatory to follow.
However, if anybody is found neglecting the standards set by the FSSAI, the food business operator will be guilty of the same. Besides, he/she will be charged with grim penalties as described above or can even be imprisoned and fined both.
In case, you still have confusions or queries regarding the Food Hygiene Guidelines or Food License, then contact Enterslice. Or you can leave a comment below. Our experts will get back to you soon.
Read our article:Why FBOs follow FSSAI Compliance?
Khushboo Priya is an experienced Legal content writer with a prodigious proof-reading and research & development skill.
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