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The Income Tax Department has provided certain solutions to Digital Signature Certificate (DSC) related issues. The taxpayers are advised to check DSC for its expiry date, registration on e-Filing Portal & installation of latest emBridge applications to avoid last minute issues in e-Verification.
In case, you are facing any problem in e-Verification through DSC, then refer to the following
If you are facing an issue (Something Went Wrong) in DSC, follow the below-mentioned steps:i. Uninstall the existing emBridge App and reinstall the latest application.ii. To reinstall the latest application: Visit https://embridge.emudhra.com/iii. Install the new version.iv. Follow the guidelines provided in the emBridge installer for the basic troubleshootingv. Kindly delete the existing certificate, import it again in Epasstoken Tool, and re-try.
Taxpayer needs to register a new valid DSC with e-Filing Portal. Follow below-mentioned steps:1. Procure a new digital signature certificate from DSC provider.2. Login to e-filing portal and navigate to “Register DSC” functionality.3. Register the new DSC on e-filing portal.
To register a new DSC, kindly de-register the old DSC registered on e-filing portal against your PAN. Follow below-mentioned steps:1. Procure a new digital signature certificate from DSC provided.2. Raise a grievance on e-filing portal to de-register the old DSC. Also attach sreen shot of error message to grievance raised.3. Mention the reason for registering the new DSC.4. Once your old DSC is de-registered, you will get an email communication, after that you can register a new DSC by following the DSC registration steps.
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