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The Reserve Bank of India has made numerous initiatives to facilitate payments and make transactions tech-savvy, which has led to the introduction of Payment Wallet Licenses or Prepaid Payment Instruments. The payment services are carried out by cards, the internet, or through mobile devices and are governed by financial regulations. The Reserve Bank of India is an authority responsible for issuing licenses for prepaid payments and payments wallets. The RBI is also in charge of publishing policies and regulations for prepaid wallet license. Payment wallet instruments enable the purchase of goods and services using the value that has been stored in them. A prepaid Wallet License is provided under the Payment and Settlement System Regulations, 2008. And the primary purpose of a prepaid wallet license is to allow its customers to make purchases or conduct transactions through the online platform.
Banks and non-bank entities have been issuing Prepaid Payment Instruments in the country. Prepaid payment instruments are payment instruments that enable purchases of goods and services using the value that has been stored on them. The amount that is fixed on these instruments corresponds to the amount that the holder has paid using cash, a debit from a bank account, or a credit card. The term’ prepaid payment instruments can also refer to pre-loaded cards or digital wallets that are used for online transactions.
Pre-paid instruments are distributed as follows:
Any such device that allows access to the pre-paid amount (collectively called Prepaid Payment Instruments). The RBI periodically publishes instructions and regulations for the usage of the Prepaid Wallet License. These guidelines must be followed by the entities that apply for the license.
The following are some benefits of maintaining prepaid wallets:
Old classification under the 2017 regulations categories PPIs into three:
These prepaid wallet licenses are not regulated or supervised by RBI.
Small PPI – Small PPIs, which include both facilities with and without cash loading, are permitted to be provided by banks and non-banks in accordance with the new RBI Master Directions on Prepaid Payment Instruments introduced in 2021.
Cash Loadable Small PPI – These prepaid payment instruments, however, are issued in electronic form and are reloadable. One can utilize this provided instrument to purchase goods and services. A group of specified merchants with a specific relationship to a payment aggregator is utilized in connection with the small PPIs (Payment gateway like Phonepe, Gpay, etc.).
The maximum loaded amount is Rs.10,000 per month and Rs. 1,20,000 for every financial year. The outstanding amount to be maintained is Rs. 10,000, and the total amount that can be debited in a month is limited to Rs. 10,000. These payment instruments can be loaded and reloaded with cash or electronically, and small PPIs should transform into full KYC PPIs within 24 months of the date of issue.
Cash Non-Loadable Small PPI – Cash withdrawals and fund transfers are not permitted with small PPIs. The maximum amount that can be loaded each month is Rs. 10,000 and Rs. 1,20,000 in a financial year. Additionally, the outstanding balance to be maintained is Rs. 10,000, and the amount to be debited is Rs. 10,000 in a month. There is no requirement for cash, non-loadable small PPIs to convert into full KYC PPIs.
Full KYC PPI – These KYC PPIs are issued by banks and non-banks after completing KYC (Know Your Customer) procedure. These PPIs are used for cash withdrawals and money transfers. The complete KYC limit has been increased from Rs. 1,00,000 to Rs. 2,00,000. It can be reloaded. In the case of such pre-registered beneficiaries, the fund’s transfer limit shall not exceed Rs.2,00,000/- per month per beneficiary. PPI issuer shall set the limits within this ceiling considering the risk profile of the PPI holders, other operational risks, etc.
The PPI issuer must additionally provide a choice to close the PPI and transfer the remaining amount in accordance with the applicable limits of this type of PPI. Cash withdrawal is allowed for PPI issued by non-bank entities up to a limit of Rs. 2,000 per transaction and Rs. 10,000 per month across all channels.
Gift PPIs – The maximum amount under gift PPI is Rs. 10,000, and they are not allowed to be reloaded. Fund transfers and cash withdrawals are not permitted in gift PPI. While a separate KYC is not necessary for customers using this instruments like debit and credit cards, the PPI issuer maintains KYC information. When requested by the PPI holder, these PPIs shall be revalidated (including through the issuance of the new instruments).
PPI for Mass Transit Systems – Only after receiving permission from the relevant authority in accordance with the PSS Act does the Mass Transit Systems operator issue these PPIs. Automated fare collection is a key component of transit services, and these PPIs are only utilized at outlets with on-site operations. The PPI issuer chooses which customer detail is necessary for such PPIs. The PPI – MTS issued is reloadable, and its total outstanding value cannot be allowed to exceed Rs. 3,000. Under this PPI, money transfers and cash withdrawals are not permitted.
The minimum validity of the issued Prepaid Wallet License is one year from the last loading or reloading date in PPIs. PPI issuers may, however, choose to issue PPIs with longer validity. Unless otherwise stated, the RBI’s certificate of prepaid wallet license is valid for five years. However, it is also open to reviewing, including RBI’s potential revocation. Customers have the opportunity to get a new card if PPIs are issued in the form of a card ( with a validity period specified on the card).
Payment instrument balances that are outstanding are not instantly cancelled when they expire. 10% of the outstanding value per month can be used to deplete the value. The expiration of the validity of the payment instruments is properly notified to the holders in advance. The application for renewal must be made three months from the date of expiration.
Prepaid wallets have a lot of advantages, and they are now the preferred method of sending money. These wallets are fast-track methods for transfers with a 24-hour maximum transfer time, and they can never be stolen or lost. They are simple to load and offer several incentives for spending more money on them. Additionally, there are no additional fees associated with activating such wallets.
Also Read: How to obtain a Prepaid Wallet License in India?
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