Some organizations are equally performing well as you are and need their books reconciled timely. A dedicated AP Helpdesk team addresses all queries coming from your vendor.This is required so that your vendors can be heard well to strengthen the organizational relationship.
What we do in Vendor Helpdesk?
We setup a dedicated Mailbox and Desk Number so that your vendors can reach you. We log all queries received on shared mailbox and the helpdesk number and address them in a sophisticated and timely manner. We also share an analysis of queries and design a solution plan so that such queries are minimized. We create such a team who makes query resolution a pleasant experience for your vendors.